Establishment of Online Grievances Redressal Mechanism

As per the AICTE regulations 2019 vide F. No. 1-101/PGRC/AICTE/ Regulation/2019 dated 07.11.2019 and CCS-NIAM Has constituted Student Grievance Redressal Committee with the objective of resolving the grievances of students and their parents. Provision has been made available in the Institute website, for registering the grievance through grievance-redressal@ccsniam.ac.in The students and their parents may henceforth approach the Grievance Redressal Committee and submit/register any grievance online, which will be accessed by the GRC with the approval of competent authority and appropriate action taken and the decision of the GRC will be intimated to the complainant. The grievances include

1. Making admission contrary to merit
2. Irregularity in the admission process
3. Withhold or refuse to return any certificates
4. Demand of money in excess specified
5. Breach of the policy of reservation
6. Complaints of alleged discrimination (SC/ST, OBC, Women, minority or PH)
7. Non-payment or delay in payment of scholarships to students
8. Delay in the conduct of examinations or declaration of results
9. Withholding student amenities
10. Denial of quality education
11. Non-transparent or unfair evaluation practices
12. Harassment and victimization of students including sexual harassment
13. Refund of fees on withdrawal of admissions, etc.

Contact Email:  grievance-redressal@ccsniam.ac.in